Agent sales assistants can request proxy login access to the MassMutual Ascend website. Requests should be sent directly to MMFAsales@mmascend.com, and they will submit a ticket to create the account.
Please provide the following information in that email request:
- Requestor's Full name:
- Requestor's Email address:
- Requestor's Mobile Phone number to use for Two-Factor Authentication to login:
- Preferred username:
- List of all advisors the proxy user needs access to. Please include:
- Full name of advisor
- Advisor’s NPN or e-mail address (Please note MM Ascend does not have access to MassMutual AA#s as we do not share IT systems and are independently operated from one another.)
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