Setting up Android phones/tablets for compliant business use

Workspace ONE is a device management app that is required on any device used for business, including mobile phones and tablets. WS1 ensures your device is secure, and facilitates syncing your MassMutual email, contacts and calendar. It does not interact with your personal data such as texts, phone calls, and photos. For the most up-to-date information, please see the Workspace ONE (WS1) section on Compass.

Version requirements

Current minimum Android version: 14, 15, or 16,  and a Security Patch level less than 4 months old

To check your Android version, see these steps:  Google  / Samsung

Before you begin

Before beginning, please read through the following introductory notes to ensure your Android install is successful. Please ensure your cloud backup has been run before you begin.

Important Security Notice on Android unlock passcodes: The following unlock types are not allowed per MassMutual policy: Swipe, Pattern, and 4-digit PINs. 

Before enrolling, you must change these to an approved lock type: 6-digit PIN, Password, Fingerprint, or Iris Scan (see instructions here). Failure to do so before enrolling may prevent you from unlocking your device and require you to reset your device.

Installation instructions

Instructions for setting up your Android device (mobile phones and tablets) with Workspace One are linked below:

Workspace One - Android Install Video -- this video shows a live demonstration with text captions of how to install Workspace ONE on an Android device. Please note that the screens shown may vary slightly depending on device manufacturer and operating system version.

Android Enterprise apps

On Android devices, separate Work Profile apps will be set up that are siloed from your regular personal apps (e.g. the work Calendar app will not be able to interact with your personal Calendar app). For more information about this Work Profile, see the Android Enterprise FAQ.